Legal

Privacy Policy

Last updated: June 2025

1. Introduction

Nexzo Technologies (Business Registration No. MA0346679-H), operating under the trade name MyCraftyCode ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us.

By using our services or providing us with your information, you consent to the practices described in this policy.

2. Information We Collect

  • Contact Information: Your name, phone number (via WhatsApp), and email address when you reach out to us
  • Project Information: Details about your business, website requirements, branding assets, and any other materials you provide
  • Communication Records: WhatsApp messages, emails, and form responses exchanged during our business relationship
  • Payment Information: We receive confirmation of payment via our payment processor. We do not store your full credit card or bank details

3. How We Use Your Information

  • To communicate with you about your project and provide support
  • To design, build, and deliver your website
  • To send invoices and process payments
  • To comply with legal obligations

We do not sell, rent, or trade your information to third parties.

4. Third-Party Services

We use the following third-party platforms to provide our services:

  • WhatsApp (Meta): Primary communication channel
  • Stripe: Payment processing
  • Google Forms: Project intake forms

Each has its own privacy policy governing how your data is handled.

5. Cookies

Our website uses only essential session cookies necessary for basic functionality. We do not use advertising, analytics, or tracking cookies. Third-party links on our site may use their own cookies.

6. Data Storage & Retention

We retain your information for as long as needed to fulfill our business relationship and comply with legal obligations. If you would like us to delete your data, please contact us.

7. Your Rights

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data in certain circumstances

Contact us via WhatsApp to exercise any of these rights.

8. Data Security

We take reasonable precautions to protect your personal information. Communication occurs primarily through end-to-end encrypted WhatsApp messages. However, no method of electronic transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us